RHP

RHP User

F62

. What can't $$$ buy?

March 21 2014

ANew South Wales central coast cafe has decided to start charging customers 50 cents if they're talking on mobile phones while being served. . “Fifty cent surcharge for being on the phone at the counter. It’s rude!” reads the note at the counter of the New South Wales central coast cafe. . Is it just a chance to overcharge customers considering... So far about 10 people have been hit with the surcharge, although most of them haven’t realised because they’ve been on the phone?Is it a fine?... and Is that fine? . Is it karma? . Are we teaching people they can pay to be rude? . Or what?. What can't $$$ buy?

Comments

  • RHP

    RHP User

    12 years ago

    The owner doesn't care he said, it's worth it. I applaud this and think he could charge more, or better yet: just refuse service altogether until these customers show some respect. People can be quick learners if they want something! I don't believe it teaches people they can be rude for a price, but rather that there are annoying consequences for bad behaviour. Don't we send kids to their room for misbehaving? You teach people how to treat you. Things you can't buy and should hand out for free: kindness, respect and acceptance. Those things are priceless.

  • RHP

    RHP User

    12 years ago

    I really dislike the mobile phone in general, it is an intrusion on my life. I cant go anywhere or do anything without someone trying to get a hold of me and you feel obligated to answer it. Lol, stupid phone just rang!! And some people ring for the most stupid thing, my sister for example will ring and forget what she rang me for. Sometimes you just can't get off it either, often you are on hold with companies who don't care how long you sit in a queue so that makes it hard to be polite and it makes you irate also.

  • RHP

    RHP User

    12 years ago

    and money can't buy LOVE

  • RHP

    RHP User

    12 years ago

    Traffic free roads

  • RHP

    RHP User

    12 years ago

    can buy ... ... me ... I is priceless

  • RHP

    RHP User

    12 years ago

    Just don't serve people till they have finished their conversation, that way your technically being polite by not interrupting their 'highly important' conversation.The counter though would be to pay for the coffee including the fine in $50 notes so the cafe runs out of change and can't serve anyone.Fining people just makes you as much a tosser as the person on the phone but its seems its the new trend to be full of self importance these days - everyone's doing it, everyone's so special :)

  • RHP

    RHP User

    12 years ago

    No amount of cash can buy integrity.

  • sweetgem

    sweetgem

    12 years ago

    At that mentioned cafe! It's not legal regardless whether the customers being rude or not. They can refuse services, but not overcharge people for something that is not relating to what they sell! That's wrong! As for what can't money buy.....to me, money can definitely not buy my life experiences, which make who I am today, plus all the loves that I'm given by my family and good friends! - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    They make the product they sell, so they can charge what they want for it, as well as demand surcharges. Takeaway coffees and meals are usually cheaper than ones eaten in, as you pay for the service. Totally legal.

  • RHP

    RHP User

    12 years ago

    No amount of money can buy you time. Be it time to give to a sick dying child, or more time to spend with a loved one. - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    We all know money can't buy happiness, but the lack of enough money causes misery xx Qj

  • RHP

    RHP User

    12 years ago

    Common sense comes to mind. Some say you can't buy knowledge, however you can, it's not difficult to be educated. Experience is another that cannot be bought

  • sweetgem

    sweetgem

    12 years ago

    If the surcharge is related to the food they sell or services that they provide, yes it's legal. But not when it's a fine that they set up simply because they got annoyed at customers talking on the phone while ordering! For example, they can charge a large takeaway coffee for $6 with $0.50 being the cost of the cup, $0.50 being the surcharge of their service, and $5 being the cost of coffee. However, they cannot charge $6 for a large coffee with the breakdown of $0.50 being the cost of the cup, $5 for coffee and $0.50 for fine of talking on the phone while ordering! And they even have a sign displayed at the counter to state the fine. I hope this cafe owners do have a legal team working alongside with them as ACCC might be interested in hearing their reasoning if, only if, someone would ever dob them in! I'm sure somewhere in the business legislation does permit service providers to lay fines on customers under certain circumstances, but not just simply because they get annoyed at some customers for doing some things that are not up to their liking. If I was the owner of this cafe, I would make a discount treat if customers could put their phone away before they walk up to the ordering counter, that is, only $5.50 for a large coffee instead of $6. That way I would not upset any customers as well as having my arse covered from getting into trouble with the ACCC! :-) - Posted from rhpmobile

  • luvsilver

    luvsilver

    12 years ago

    He is not trying to make an extra few dollars a week by charging the fine.He is trying to make people aware of what they are doing.Those people trying to order while having a (very important?) conversation on the phone are probably taking extra time at the till and annoying the waiting customers behind.Also the person serving them is trying to decipher which conversation they should be listening to, get their order and hopefully get them their correct coffee so the customer doesn't abuse the shit out of them for getting their coffee wrong. Mr Luvsilver

  • RHP

    RHP User

    12 years ago

    and I love the idea that a smiley face biccy, choccy or similar could be added as a little extra.

  • RHP

    RHP User

    12 years ago

    Quoting 'sweetgem' If the surcharge is related to the food they sell or services that they provide, yes it's legal. But not when it's a fine that they set up simply because they got annoyed at customers talking on the phone while ordering! For example, they can charge a large takeaway coffee for $6 with $0.50 being the cost of the cup, $0.50 being the surcharge of their service, and $5 being the cost of coffee. However, they cannot charge $6 for a large coffee with the breakdown of $0.50 being the cost of the cup, $5 for coffee and $0.50 for fine of talking on the phone while ordering! And they even have a sign displayed at the counter to state the fine. I hope this cafe owners do have a legal team working alongside with them as ACCC might be interested in hearing their reasoning if, only if, someone would ever dob them in! I'm sure somewhere in the business legislation does permit service providers to lay fines on customers under certain circumstances, but not just simply because they get annoyed at some customers for doing some things that are not up to their liking. If I was the owner of this cafe, I would make a discount treat if customers could put their phone away before they walk up to the ordering counter, that is, only $5.50 for a large coffee instead of $6. That way I would not upset any customers as well as having my arse covered from getting into trouble with the ACCC! :-) - Posted from rhpmobile Still have a surcharge on public holidays?Its the same principalThey are paying their staff higher rates for working on a public holiday and that is why the surcharge.If you are talking on the phone while they are trying to serve you then you are taking up more service time, time that could be spent serving 3 more customers....and what about the customer behind the one talking on their phone?I dare say a few would walk out rather than wait.....there goes another lost sale for the owner.....time is money!

  • RHP

    RHP User

    12 years ago

    Money can't undo poor decisions. Bummer :-/ Kisses, J (Mrs) - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    Quoting 'Mischeviouslad' Traffic free roads can be like that some days, great roads and great drivers we had one that drove us to the airport like we were in the indi 500 as for the topic, maybe they can give it to charity of some sort. I loath idiots that talk on the phone while on the bloody train and talk loud and long about utter shit young women are the worst LIke you know like and then that bitch said this and like I said ohh moi god, that so looks so like sckanky on her and I nearly pulled out a shank and gutted a girl one day. its peek period, were packed in like sardines its been a hard day , and if you ever been on that train down to Mandurah you would get off a murder charge due to mental cruelty when I am at coffee or with friends out and about I put my ipone away.

  • RHP

    RHP User

    12 years ago

    Quoting 'LadyTuscan' I nearly pulled out a shank and gutted a girl one day. Tuscan!

  • RHP

    RHP User

    12 years ago

    This contaversy has raised awareness of how staff feel though. I was in retail for many years and you do feel very disrespected being the person being told mid conversation "oh I have to take this call" or politely waiting to serve someone whilst they are on the phone holding up people behind them...as it would be rude of me to interupt them. So whether or not I approve of the charge, I disapprove of peoples arrogance.

  • RHP

    RHP User

    12 years ago

    I have walked on on more then one date because of the girl's contnued use of her phone.I have left mates parties for the same reason.I have sacked workers(Fckn Bludgers) for use of phones of at work. NOW.. Thank YOU Silicon Valley...I have a delightful device which looks like a big phone.. except it has 3 little ariels on it.. I turn it on, and walk into a cafe or resturant... it BLOCKS all the signals :) If people cannot respect others desire to have a meal or coffee without phones going off, and conversations going on.. they do not deserve the phone signals :)

  • RHP

    RHP User

    12 years ago

    Wouldn't it be simpler to just put a sign up saying mobile phone use isn't allowed at the counter/checkout point etc they do that at the doctor's and I haven't seen people using their phones there Charging that fine from what I've read from the past posts isn't anything like a surcharge, not sure why fine and surcharge are being likened here A fine is a penalty charged for breaking a law, I agree with sweetgem, it's not legislated to be charging fines for mobile phone use, even the ban on using mobile phones while driving had to be legislated before cops started fining us for it and even then it was highly publicized etc So uhhm, IMO the fine is wrong, the idea behind it is correct but it could have been handled differently - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    I am not an impatient person I don't think but nothing peeves more than waiting inline for some inconsiderate bugger on their fone trying to place and order or fumbling for money whilst yelling on their fone looking at you sideways as they crush the between their ear and shoulder. I am with cavey50 on this one... I too have one of those made in china devices and its a life saver !

  • RHP

    RHP User

    12 years ago

    Who defines what's rude? In 20 years time when all the young'uns are ruling the world, multi-tasking with multiple devices while talking/socialising etc will be the norm. It virtually is already. And the cafe isn't selling communication or interaction or courtesy, it's selling coffee and food. People go there to buy that, not to be told how to behave. Would you implement the same fine for parents who distractedly talk to their children mid-order? I would! I'm not a parent and not a huge fan of kids and I get annoyed as hell when parents I'm taking to stop mid sentence to speak to their child. I'm sure that's a cause for slowing down the order process at many a cafe. Yes, a completely irrational and unkind annoyance on my part (yes, I get that!) but much the same as someone talking on their phone IMO. After many years of working phenomenally long hours, a lot of the time if I didn't get food or coffee while I was mid-work, including on the phone, I would never have eaten. And a parents business is no more important than my business, in my view. Having said that, I support the cafe owners right to do what they want to do and it wouldn't stop me from going to the cafe, but I think it's a long bow to say talking on a phone while ordering is inherently rude. I don't like people doing it, I would avoid doing it much as possible (previously mentioned ridiculous job excluded), but I don't agree that it's necessarily rude or bad behaviour. A former teaching colleague once pointed out to me that spelling didn't exist in Shakespeare's era. The world changes and evolves. - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    How I wish I had such a device to silence all the screaming kids, obnoxious teenagers, egotistical suits, inane bogans, deaf old farts and yada yada who rudely interrupt my day with their loud drivel. Sad, isn't it, that we all have to put so much effort into being tolerant of others. In an ideal world of course, people would behave exactly as we want them to or suffer the consequences of our self-righteous beliefs. - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    There is nothing more annoying for a barista than having to try take an order from someone on their phone. The same goes in retail or even when trying to catch public transport (feel sorry for those bus drivers). Good on them to the cafe! I'd rather have them refuse service until off the damn thing. It's very rude as it muddles up orders, the mobile user stays there in the way of others trying to order being loud on the phone, its just rude as the cafe said. - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    Not! :)

  • RHP

    RHP User

    12 years ago

    Ic manners sometimes...a number if guys ive been out with recently on dates sit there telling me through the whole date about their ex partner to the point I think why are you opposite me on a date when your still clearly in love with ur ex??! Im flattered they feel comfortable to talk to me..but wears a bit thin after 2 hours. Also the lying about being single on a profile but really their married.com on some honesty please!!!!! - Posted from rhpmobile

  • RHP

    RHP User

    12 years ago

    Wisdom, or common sense.